Episode 37: Tom Short

Tom Short is the founder and Chief Customer Officer at Kudos, a company that helps improve company culture and engagement with employees and colleagues. Company culture is an important requirement for today’s job seekers, so if you want a company to succeed, it’s important to learn how to create a good company culture. And according to Tom, even if your company culture is bad currently, it’s not too late to make a change. Listen in to hear what Tom has to say about how he found this path, what’s involved in changing culture, and how to show appreciation in a way that’s authentic.

Topics Discussed in This Episode

• What Kudos is for
• Tom’s childhood and how he found his path
• Tom’s opinion on naivete
• How much of Tom’s trajectory was up to DNA
• How coming from a military family influenced Tom’s path
• How hard it is to change a company’s culture
• How to do due diligence on a company’s culture
• Why companies choose not to invest in culture
• How to appreciate in an authentic way
• How to train people to be better colleagues when it’s not naturally part of their demeanor
• How much culture comes from stereotypes
• How to reach Tom

Related Links

Tom Short

Quotes From the Show

“Lots of people have great ideas and epiphanies in the shower or they see opportunities, but it’s all about getting after it and making it happen.” 

“Every business on the planet has got people, and people are weird"

“Everyone’s lousy at whatever they start at the first time.”